Data Protection · Transparency · Trust

93k Privacy Policy — Our commitment to protecting your data

93k believes your privacy is a fundamental right. This policy makes it clear — what data is collected, why it is collected, where it is stored, and what rights you have over your information.

Last Updated: January 2026

Key highlights of the Privacy Policy

Before diving in, here's a quick overview of how 93k handles your data.

Only What's Necessary

93k only collects information necessary to provide its services. No excessive or irrelevant data is requested.

SSL encryption

All data is encrypted in transit and at rest using TLS 1.3. Unauthorised access is effectively impossible.

Never Sold to Third Parties

Your personal data is never sold or shared with third parties — except where required by law.

Your rights over your data

On 93k, you can view your data, request corrections, and ask for it to be deleted.

Cookie transparency

Everything is clearly laid out — which cookies we use, why we use them, and how you can manage them.

Protection of minors

We do not collect data from anyone under 18. If such an account is identified, immediate action is taken.


In plain terms: This Privacy Policy is intentionally written in plain, accessible language so every 93k member can fully understand it. Complex legal terminology has been avoided.

1

Introduction & Overview

93k is an online gaming platform serving users in Bangladesh. Delivering our services requires collecting certain personal information. This policy explains that process in full transparency.

By using the 93k website or mobile app, you are agreeing to this Privacy Policy. Agreeing does not mean giving up control — you retain several rights over your data, all of which are detailed in this policy.

Our core principles: Your data is used solely to serve you — it is never sold for commercial gain.

2

What data is collected

During registration and various stages of service use, 93k may collect the following types of information:

Type of Data Where data is collected Example
Identity Information Registration & KYC Name, date of birth, national ID number
Contact Information Register Mobile number, email address
Financial information Deposit / Withdrawal Mobile banking number, bank account
Device Information Automatic IP address, browser type, operating system
Gaming activity Platform Usage Game history, bet amounts, login times
Communication History Support Chat logs, support tickets

No data beyond what is mentioned is collected. If additional information is ever needed, you will be informed in advance and separate consent will be obtained.

3

Why data is collected

Every piece of data we collect has a specific purpose. 93k does not collect information on the basis that it "might be useful someday".

  • To verify your identity and confirm your age — for security purposes.
  • For creating and managing your account.
  • To process deposits and withdrawals.
  • To provide customer support and resolve issues.
  • To comply with Anti-Money Laundering (AML) regulations.
  • To send relevant promotions and offers (with your consent).
  • To prevent fraud and unauthorized access.
  • To analyse and improve platform performance.

Marketing Communications: If you no longer wish to receive promotional emails or SMS messages, you can opt out via your settings or by contacting support.

4

Data Sharing Policy

93k never sells your data to third parties. However, limited information may be shared in certain specific circumstances:

  • Payment Processors: Only the data necessary to process financial transactions is transmitted.
  • Game providers: Limited technical data for game operation.
  • Legal authorities: Under court order or legal obligation.
  • Security Partners: To prevent fraud and illegal activity.

In the cases listed above, only the minimum necessary data is shared. Data protection requirements are included in all agreements with third parties.

5

Data Security Methods

93k uses multiple layers of security to protect your data. If one layer fails, the others remain in place.

  • Data transfers encrypted using TLS 1.3.
  • Database storage encrypted with AES-256.
  • Two-Factor Authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Restricted Access — only authorized personnel can view this information.
  • Automatic alerts triggered by unusual logins or activity.
  • Data backup and recovery systems.

Your responsibilities: Keep your password private and log out from any shared or public devices. Account security is a shared responsibility.

6

Data Retention Period

93k does not store data indefinitely. Different types of information have separate retention periods.

  • All data is retained for the duration that the account remains active.
  • After account closure, financial records are retained for up to 5 years — as required by law.
  • KYC documents are retained for 3 years after account closure.
  • Marketing data will be deleted upon your request at any time.
  • Cookie and session data is typically cleared within 30 days.

Once legal obligations are fulfilled, unnecessary data is securely deleted.

7

Cookie policy

Cookies are small files stored in your browser. 93k uses three types of cookies:

  • Essential Cookies: Required for login sessions and security — disabling these will prevent the site from functioning.
  • Performance Cookies: Monitors site speed and errors — data is collected anonymously.
  • Preference Cookies: To remember your language and preferences — optional.

You can disable optional cookies through your browser settings. However, turning off essential cookies may prevent login and other core features from working.

8

Your rights over your data

93k believes you should always be in control of your own data. You have the following rights:

Right to Access

You can request to see what data 93k holds about you.

Right to Rectification

You may request corrections to any information that is inaccurate or out of date.

Right to Erasure

You may request deletion of specific data — excluding information we are legally required to retain.

Right to Restrict Processing

You may request that your data no longer be used for marketing purposes.

Right to Data Portability

You can request an export of your data in a standard format.

To exercise any of these rights, contact 93k support. All requests will be addressed within 30 days of receipt.

9

Protection of minors' data

93k is strictly for users aged 18 and above. Collecting data from or providing services to minors is strictly prohibited.

  • Age is verified at the point of registration.
  • If there is any doubt, users will be asked to verify their age with KYC documentation.
  • Any account identified as belonging to a minor is immediately suspended.
  • Any data collected will be deleted promptly.
10

Privacy policy updates

93k's privacy policy may be updated in line with changes in technology and applicable law. Members will be notified before any major changes take effect.

  • The date of the latest update will always be shown at the top of the page.
  • Active members will be notified by email or SMS ahead of any major changes.
  • If you do not agree to the revised policy, you have the right to close your account.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or requests: [email protected] Or reach us via support chat.


Privacy FAQs

The privacy questions our members ask most.

Never. Under no circumstances does 93k sell your personal information to third parties. Your data is used solely to deliver services — such as payment processing or KYC verification.

93k uses industry-standard security technology. Your data is protected through TLS 1.3 encryption, AES-256 storage encryption, and regular security audits. That said, no online platform can guarantee 100% security — so keep your password private at all times.

Absolutely. You can update your notification preferences in Account Settings, contact our support team, or click the "Unsubscribe" link at the bottom of any marketing email.

Most data is deleted after account closure. However, financial records and KYC documents may be retained for up to 5 years for legal compliance purposes. These records are never used for marketing or any other purpose.

Start Gaming Safely at 93k

Your privacy protected, your data secure, and your gaming experience transparent — join 93k today with complete confidence.

18+ For adults only. Play responsibly.

SSL secured
TLS 1.3 encryption
Data Confidentiality
Never Sold
Your rights
View, Delete
Support
24/7 in Bangla
বাংলা